We designed and localised an insurance app for Prudential, enabling customers to learn about and purchase insurance products

UI & UX Design

De-Fi

Insurance Product

From Research to Implementation

phones

Mobile Application

2021 - 2022

01 Overview

About The Project

With a primary focus to streamline the insurance journey, our aim is to empower customers to seamlessly explore, understand, and purchase insurance policies with ease.

With a flexible template at its core, our app provides Prudential with the ability to showcase a wide range of insurance products, ensuring adaptability to evolving customer needs.

+5

Product cross China, India and different platforms

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Screens with localisation

spaces

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Fully editable & customisable illustrations

02 Research

Research Methods

user-journeyUser Journey map
competitor-analysisCompetitor analysis
prototype-testingPrototype testing
service-blueprintService blueprint
personaPersona
information-architectureInformation architecture
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03 Design Systems

Design Systems

We collaborated with Prudential to establish a comprehensive design system, to ensure consistency and cohesion across all aspects of their digital initiatives.

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04 Visuals

Visual Delight

Immerse yourself in captivating design elements that simplify the complexities of insurance and make using our app a delight.

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05 Product

Quick Insights

Users can access clear and concise information about insurance products, empowering them to make informed decisions in minutes

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Seamless Enrollment

Users can access clear and concise information about insurance products, empowering them to make informed decisions in minutes

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Billing Details

Purchase insurance plans with ease using our app's simplified checkout process.

We incorporated transparent payment and billing details to foster trust and confidence, ensuring a straightforward transaction.

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Instant Policy Issuance

We’ve integrated post-purchase support and customer service, by linking to their Official Account, ensuring users have access to assistance.

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06 Sustainability and Flexibility

Dynamic Template, Diverse Channels

Our dynamic and localised templates is able to showcase diverse insurance products, while catering to diverse user demographics across different countries, ensuring a seamless yet tailored experience for all.

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